Privacy Policy

CheaptravelInsurance.com is a trading name of JEM Clothing Limited. JEM Clothing Limited is the “controller” of your personal data. This means we are responsible for deciding how
we hold and use personal information about you.
We have a Data Protection Officer who is responsible for overseeing questions in relation to this privacy
notice. If you have any questions about this privacy notice, including any requests to exercise your legal
rights, please contact the Data Protection Officer at JEM Clothing Limited, 1C Restormel Industrial Estate, Liddicoat Road, Lostwithiel, PL22 6EG

JEM Clothing Limited provides insurance services. Your insurer will also be a controller of your personal information and their name and contact details can be found in your Certificate of Insurance.
Please read your insurer’s privacy notice for information about how your insurer uses your personal
information, as this may differ from this privacy notice.

At JEM Clothing Limited T/A CheapTravelInsurance.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, request a quote, or purchase travel insurance from us. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

To provide you with accurate and personalized travel insurance quotes, we collect the following types of information:

• Personal Identification Information: This includes your name, address, email address, phone number, and date of birth.
• Travel Details: We require information about your trip, such as your destination, dates of travel, and the type of coverage you need.
• Medical Information: For certain types of insurance policies, we may ask for medical details to assess any pre-existing conditions or health risks.
• Payment Information: When purchasing insurance, we may collect payment details, such as credit card information, to process your transactions securely.
• Other Information: We may collect additional information related to your travel needs, such as occupation, travel companions, or preferences for insurance coverage.

2. How We Use Your Information

We use the information we collect to:

• Provide you with a travel insurance quote based on your needs.
• Process your insurance purchase and provide you with a policy.
• Communicate with you about your quotes, policy updates, and any changes to your travel insurance.
• Improve our services and website to offer you the best experience possible.
• Comply with legal obligations and prevent fraudulent activity.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information. This includes using encryption, secure servers, and access controls to safeguard your data during transmission and storage. We also regularly review our security practices to ensure they meet industry standards.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following parties under certain circumstances:

• Third-Party Service Providers: We may share information with trusted service providers who assist with processing payments, managing our website, or providing customer support.
• Insurance Partners: We share your details with our partner Just Travel Cover, a trading name of Just Insurance Agents Limited to generate your quote and issue your policy.
• Legal and Regulatory Authorities: In certain cases, we may be required to disclose your information to comply with legal obligations or to protect against fraud and unlawful activity.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information: You can request a copy of the information we hold about you and make updates if necessary.
• Opt-out of communications: You can choose not to receive marketing emails or promotional communications by following the unsubscribe link in our emails.
• Delete your information: You may request that we remove your personal data from our records, subject to legal and contractual obligations.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience on our website. These tools help us remember your preferences and improve site performance. You can manage your cookie preferences through your browser settings. For more information please read our dedicated Cookie Page

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be noted at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about how we collect, use, or protect your personal data, please contact us at:

JEM Clothing Limited T/A CheapTravelInsurance.com
1C Restormel Industrial Estate                    Liddicoat Road                                Lostwithiel PL22 6EG

This notice was last updated February 2025